Publications on competencies, competence management and competency-oriented techniques

Submitted by andreas.schmidt on Sun, 09/16/2007 - 20:51

2010

Simone Braun, Christine Kunzmann, Andreas Schmidt
People Tagging & Ontology Maturing: Towards Collaborative Competence Management
In: David Randall and Pascal Salembier (eds.): From CSCW to Web2.0: European Developments in Collaborative Design Selected Papers from COOP08, Computer Supported Cooperative Work vol. , Springer, 2010

Abstract Competence Management approaches suggest promising instruments for more effective resource allocation, knowledge management, learning support, and human resource development in general. However, especially on the level of individual employees, such approaches have so far not been able to show sustain-able success on a larger scale. Piloting applications like expert finders have often failed in the long run because of incomplete and outdated data, apart from social and organizational barriers. To overcome these problems, we propose a collabora-tive competence management approach. In this approach, we combine Web 2.0-style bottom-up processes with organizational top-down processes. We addressed this problem as a collaborative ontology construction problem of which the con-ceptual foundation is the Ontology Maturing Process Model. In order to realize the Ontology Maturing Process Model for competence management, we have built the AJAX-based semantic social bookmarking application SOBOLEO that offers task-embedded competence ontology development and an easy-to-use interface. Following evolutionary prototyping within the design-based research methodology we conducted two field experiments in parallel with the system development in order to test the approach of people tagging in general and to explore motivational and social aspects in particular.

2009

Andreas Schmidt
Situationsbewusste Informationsdienste für das arbeitsbegleitende Lernen
2009

Zunehmend werden Lernen und Arbeiten als miteinander verwobene Aktivitäten verstanden, was von existierenden Ansätzen nur unzureichend unterstützt wird, da sie kaum die Arbeitssituation berücksichtigen, in der sie benutzt werden. In dieser Arbeit geht es darum, eine Methodik für die Lernunterstützung zu erarbeiten und auf technischer Ebene situationsbewusste Informationsdienste mittels Kompetenzontologien und Kontextmanagement zu konzipieren und in realen Unternehmensumgebungen zu evaluieren.

2008

Simone Braun, Andreas Schmidt, Ulrich Graf
Partizipative Entwicklung von Kompetenzontologien
In: Workshop Nutzerinteraktion im Social Semantic Web, Mensch & Computer - 8. Fachuebergreifende Konferenz - M&C 2008 (Sept. 8-9, 2008, Lübeck, Germany), 2008

Abstract Ontologiebasierte Ansätze haben sich im Bereich des Kompetenzmanagments, z.B. für die Zusammenstellung von Teams, als vielversprechend herausgestellt. Mit dem Modell des Ontologiereifungsprozesses präsentieren wir einen partizipativen Ansatz für die Entwicklung von Kompetenzontologien, der alle Mitarbeiter in einer Organisation miteinbindet. Dadurch können übliche Probleme in der Erstellung und Pflege der Kompetenzontologie, wie fehlende Aktualität oder unterschiedliche Granularität, aber auch der individuellen Kompetenzprofile überwunden werden. Zur Unterstützung des Ontologiereifungsprozesses für das Kompetenzmanagment wurde die AJAX-basierte semantische Social-Bookmarking-Anwendung SOBOLEO entwickelt, welche die aufgaben-integrierte Entwicklung von Kompetenzontologien zusammen mit einem einfach zu nutzenden Interface bietet.

Simone Braun, Andreas Schmidt
People Tagging & Ontology Maturing: Towards Collaborative Competence Management
In: 8th International Conference on the Design of Cooperative Systems (COOP '08), Carry-le-Rouet, France, May 20-23, 2008, 2008

Abstract Competence Management approaches, aiming at making transparent individual competencies and their relationship to organizational goals, suggest promising instruments for more effective resource allocation, knowledge management, learning support, and human resource development in general. However, especially on the level of individual employees, such approaches have so far not been able to show sustainable success on a larger scale. Piloting applications like expert finders have often failed in the long run because of incomplete and outdated data, apart from social and organizational barriers. This affects both competency profiles of the individual employee and non-adequate and often also outdated competency catalogs used as a vocabulary for the profiles. To overcome these problems, we propose a collaborative competence management approach. In this approach, we combine Web 2.0-style bottom-up processes with organizational top-down processes: Web 2.0 oriented bottom-up processes allow every employee to participate and contribute with low usage barriers; i.e. by tagging colleagues; the organizational processes take up and guide these bottom-up developments towards organizational goals. Key idea is that we cannot do competence management completely without an agreed vocabulary (or ontology), i.e. the competency catalog, but we have to make the process of evolving this catalog more collaborative and embedded into its actual usage (e.g., while tagging other employees). Likewise, we do not conceive competency profiles as self-descriptions, but rather as results of collective judgments of others. We approached this problem as a collaborative ontology construction problem of which the conceptual foundation is the Ontology Maturing Process Model. In order to realize the Ontology Maturing Process Model for competence management, we have built the AJAX-based semantic social bookmarking application SOBOLEO that offers task-embedded competence ontology development and an easy-to-use interface.

Andreas Schmidt
Enabling Learning on Demand in Semantic Work Environments: The Learning in Process Approach
In: Jörg Rech and Björn Decker and Eric Ras (eds.): Emerging Technologies for Semantic Work Environments: Techniques, Methods, and Applications, IGI Publishing, 2008

2007

Gilbert Paquette
An Ontology and a Software Framework for Competency Modeling and Management
Educational Technology & Society,2007

Abstract The importance given to competency management is well justified. Acquiring new competencies is the central goal of any education or knowledge management process. Thus, it must be embedded in any software framework as an instructional engineering tool, to inform the runtime environment of the knowledge that is processed by actors, and their situation toward achieving competency-acquisition objectives. We present here some of our results in the last 10 years that have led to an ontology for designing competency-based learning and knowledge management applications. Based on this ontology, we present a software framework for ontology-driven e-learning systems.

Christine Kunzmann, Andreas Schmidt
Kompetenzorientierte Personalentwicklung: Auf dem Wege zum Lernen bei Bedarf
ERP Management,2007

Abstract Personalentwicklung als klassische Unternehmensfunktion hat in den letzten Jahren zunehmend ein Image-Problem bekommen. Im besten Fall wurde sie noch als Verwaltungs- und Organisationsabteilung für Mitarbeiterschulungen verstanden, im schlimmeren Fall als menschenfreundlicher Luxus begriffen, den man bei der nächsten Krise auf ein Minimum zurückfährt. Zudem sind andere Bereiche wie Wissensmanagement und Kompetenzmanagement entstanden, die sich ebenfalls mit dem individuellen und organisationalen Lernen und den Kerndomänen der Personalentwicklung beschäftigen, ohne dass sie unter deren Zuständigkeit fallen.

Andreas Schmidt, Christine Kunzmann
Sustainable Competency-Oriented Human Resource Development with Ontology-Based Competency Catalogs
In: Miriam Cunningham and Paul Cunningham (eds.): Expanding the Knowledge Economy: Issues, Applications, Case Studies. Proceedings of E-Challenges 2007, IOS Press, 2007

Abstract Competency-oriented approaches are gaining ground in human resource development. Key technology to cope with the complexity of fine-grained approaches are ontologies. By having a formal semantics, many competency-related task can be partially automated on a technical level. In this paper, we want to show that ontology-based approaches also foster the sustainability of such approaches on an organizational level by providing connections between the operational and strategic level. We present a reference ontology and a reference process model which have been applied in a hospital case study.

2006

Claude Ostyn
Service Oriented Architecture for Competency-based Lifelong Learning and Personal Development

Ernst Biesalski, Andreas Abecker
Similarity Measures for Skill-Profile Matching in Enterprise Knowledge Management
In: 8th International Conference on Enterprise Information Systems (ICEIS), 23 - 27, May 2006 Paphos - Cyprus, 2006

Kai Reinhardt, Ernst Biesalski
Beyond skill management. Potentials and limitations of skill catalogues
In: 2006 IRMA INTERNATIONAL CONFERENCE. Theme: Emerging Trends and Challenges in Information Technology Management, 2006

Ernst Biesalski, Andreas Abecker
Integrierte ontologiebasierte Personalentwicklung
In: Multikonferenz Wirtschaftsinformatik 2006 (MKWI06). 20.-22. Februar 2006, Universität Passau, 2006

Christine Kunzmann, Andreas Schmidt, Friedbert Mager
Kompetenzen managen: Wie man Fort- und Weiterbildungen in der Krankenpflege gezielt und zukunftsorientiert plant.
krankenhaus umschau,2006

Fotis Draganidis, Paraskevi Chamopoulou, Gregoris Mentzas
An Ontology Based Tool for Competency Management and Learning Paths
In: 6th International Conference on Knowledge Management (I-KNOW 06), Special track on Integrating Working and Learning, 6th September 2006, Graz, 2006

Andreas Schmidt, Christine Kunzmann, Ernst Biesalski
Systematische Personalentwicklung mit ontologiebasierten Kompetenzkatalogen: Konzepte, Erfahrungen, Visionen
In: Norbert Gronau and Jane Fröming and Simone Schmid (eds.): Fachtagung Kompetenzmanagement - Schulung, Staffing und Anreizsysteme, Potsdam, 5.10.2006, GITO, 2006

Abstract Ontologiebasierten Kompetenzkatalogen kommt im Rahmen des Kompetenzmanagements eine Schlüsselrolle zu. Auf methodischer Ebene dienen sie dazu, Personalentwicklungsstrategien konstruktiver zu diskutieren sowie strategische und operative Ebene besser miteinander zu vernetzen. Auf technologischer Ebene kann derselbe Katalog bzw. eine unmittelbare Verfeinerung/Erweiterung zur (Teil-)Au-tomatisierung von Personalprozessen genutzt werden, um so kompetenzbasierte Personalentwicklung effizienter zu gestalten. Gezeigt wird dies an zwei Beispielen: dem integrierten Ansatz der DaimlerChrysler AG, Werk Wörth und dem Ansatz zur Bildungsbedarfsplanung und -steuerung am Städtischen Klinikum Karlsruhe. Abschließend soll ein Ausblick gegeben werden, wie Kompetenzkataloge auch zur Unterstützung des Lernens bei Bedarf (z.B. durch Generierung von individuellen Bildungsempfehlungen) am Arbeitsplatz genutzt werden können (am Beispiel des Forschungsprojektes Learning in Process).

Andreas Schmidt, Christine Kunzmann
Towards a Human Resource Development Ontology for Combining Competence Management and Technology-Enhanced Workplace Learning
In: Robert Meersman and Zahir Tahiri and Pilar Herero (eds.): On The Move to Meaningful Internet Systems 2006: OTM 2006 Workshops. Part I. 1st Workshop on Ontology Content and Evaluation in Enterprise (OntoContent 2006), Lecture Notes in Computer Science vol. 4278, Springer, 2006, pp. 1078--1087

Abstract Competencies as abstractions of work-relevant human behaviour have emerged as a promising concept for making human skills, knowledge and abilities manageable and addressable. On the organizational level, competence management uses competencies for integrating the goal-oriented shaping of human assets into management practice. On the operational and technical level, technologyenhanced workplace learning uses competencies for fostering learning activities of individual employees. It should be obvious that these two perspectives belong together, but in practice, a common conceptualization of the domain is needed. In this paper, we want to present such a reference ontology that builds on existing approaches and experiences from two case studies.

Tobias Ley
Organizational Competence Management - A Competence Performance Approach. Methods, Empirical Findings, and Practical Implications

Ernst Biesalski
Unterstützung der Personalentwicklung mit ontologiebasiertem Kompetenzmanagement

Mounira Harzallah, Giuseppe Berio, François Vernadat
Analysis and Modeling of Individual Competencies: Toward Better Management of Human Resources
IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans,2006

Christine Kunzmann, Andreas Schmidt
Ontology-based Competence Management for Healthcare Training Planning - A Case Study
In: 6th International Conference on Knowledge Management (I-KNOW 06), Graz, 2006

Abstract With the increased pressure towards economic efficiency, hospitals and other healthcare institutions need to reengineer their internal organization and processes. This challenges human resources development with increased efficiency of training in general. We have developed a competence management concept for training planning at a big German hospital with a special focus on critically analyzing the suitability of state-of-the-art ontology-based approaches for the area of nursery. Experiences from the case study show the general feasibility, but also crucial issues summarized in this paper.

2005

Andrea Gualtieri, Massimo Ruffolo
An Ontology-Based Framework for Representing Organizational Knowledge
In: International Conference on Knowledge Management (I-KNOW 05), Graz, 2005

Christian Bizer, Ralf Heese, Malgorzata Mochol, Radoslaw Oldakowski, Robert Tolksdorf, Rainer Eckstein
The Impact of Semantic Web Technologies on Job Recruitment Processes
In: International Conference Wirtschaftsinformatik (WI 2005), Bamberg, Germany, 2005

Ernst Biesalski, Marco Breiter, Andreas Abecker
Towards Integrated, Intelligent Human Resource Management
In: 1st workshop "FOMI 2005", Formal Ontologies Meet Industry, June 9-10, 2005, Castelnuovo del Garda, 2005

Ernst Biesalski, Andreas Abecker
Ans{\"a}tze zum ontologiebasierten Human Resource Management.
In: WM 2005: Professional Knowledge Management - Experiences and Visions, Contributions to the 3rd Conference Professional Knowledge Management - Experiences and Visions, April 10-13, 2005, Kaiserslautern, Germany, 2005, pp. 457-462

Colin Knight, Dragan Gasevic, Griff Richards
Ontologies to integrate learning design and learning content
Journal of Interactive Media in Education,2005

Ernst Biesalski, Andreas Abecker
Integrated Processes and Tools for Personnel Development
In: 1th International Conference on Concurrent Enterprising, University BW Munich, Germany, 20-22 June 2005, 2005

Guiseppe Berio, Mounira Harzallah
Knowledge Management for Competence Management
Journal of Universal Knowledge Management,2005

Rudi Studer, Andreas Abecker, Ernst Biesalski
Schneller, höher, weiter - Vom Wissensmanagement zum Kompetenzmanagement
wissensmanagement - Das Magazin für Führungskräfte,2005

Ernst Biesalski, Andreas Abecker
Kompetenzmanagement bei der DaimlerChrysler AG, Werk Wörth
In: S. Grote and S. Kauffeld and E. Frieling (eds.): Kompetenzmanagement, Grundlagen und Praxisbeispiele, Schäffer Poeschel Verlag, 2005

Ralf Tenberg, Britta Hess
Auseinandersetzung mit Kompetenzen in der Wirtschaft: Explorative Untersuchung über Kompetenzmanagement an 14 deutschen Großbetrieben
Berufs- und Wirtschaftspädagogik online,2005

Ernst Biesalski
Best Practice HRM bei DaimlerChrysler AG, Werk Wörth im Projekt "ePeople"
In: Klaus North and Kai Reinhardt (eds.): Kompetenzmanagement in der Praxis. Mitarbeiterkompetenzen systematisch identifizieren, nutzen und entwickeln., Gabler, 2005

Stephan Zelewski, Yilmaz Alan
Generische Kompetenzontologie für computerbasierte Kompetenzmanagementsysteme
In: Stephan Zelewski and Yilmaz Alan and A. Alparslan and Lars Dittmann and T. Weichelt (eds.): Ontologiebasierte Kompetenzmanagementsysteme -- Grundlagen, Konzepte, Anwendungen, Logos, 2005

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